Shipping Policy

DELIVERY FEES

Delivery is free for all orders over R500 anywhere in South Africa, otherwise it is a standard R99 delivery fee.

International shipping can be calculated based on the size of your order, and will automatically be calculated at checkout.

DISPATCH TIME

Orders received Monday to Friday before 12pm will be dispatched the same day. Order received from after 12pm on Friday to Sunday will be dispatched on the following Monday.

DELIVERIES

If you live in Gauteng or a major city such as Durban, Bloemfontein, Nelspruit etc, your order should be delivered within 24-48 hours once shipped.
If you live in a major city in the Eastern or Western Cape, your order should be delivered within 48 hours once shipped.

If you live in an outlying area, your order can take from 72 hours to a week to be delivered.

The delivery times on international orders will vary.

Please note: We will not be held responsible, if for reasons outside of our control, the delivery is delayed.

INTERNATIONAL SHIPPING:

China, Hong Kong & Macau order to be placed directly through Bio Signature | info@biosignatureglobal.com 

Our international shipping is proudly delivered by DHL. Shipping costs will automatically be calculated at check out and may differ from country to country.

Please note:

(1) Cost on checkout does not include any VAT & Duties payable at receiving country. All costs may vary or differ due to exchange rates.

(2) NO MIST OR SANITISER CAN BE SHIPPED DUE TO BEING FLAMMABLE.

Please email office@lenaturel.co.za if there are any queries about international shipping.